COVID-19 Statement

Due to Governor Wolf’s mandate, our physical office is CLOSED until further notice.   We won’t have access to our fax machine so we are asking that in lieu of faxing, you email your requests to

All our employees are working remotely.

We are available for our customers to communicate with us by phone at 717-859-1922 or 800-859-1922. When contacting our office for assistance, Personal Clients select option 1, and Business Clients select option 2 to be transferred to the appropriate Customer Service Agent. We will continue to process your changes, claims, quotes and applications as promptly as possible.

Erie Payments can be made online at or by calling Erie Customer Service directly at 1-800-458-0811 extension 3000.

Here is another easy way to contact Erie Insurance 24/7:
• Access your account online. If you don’t have an online account, you will be prompted to create one.

If you’re insured with:

Progressive Insurance call 1-800-876-5581

AIC Insurance call 1-800-492-5629

We will continue to update you as information becomes available.

We wish all our wonderful clients health and safety!